Asking for a receipt or refund

Updated 7 November 2026 1 min read

Receipts

App Store and Google Play purchases: the store sends the receipt. You can find it in your Apple or Google account purchase history.

Purchases made directly with us: reply to your order email, or contact support with your order number, and we will resend it.

Refunds

  • App Store: refunds are handled by Apple at reportaproblem.apple.com.
  • Google Play: request it from your Google Play order history.
  • Direct purchases and merch orders: contact support with your order number and the reason. Our billing team will reply.